Who are our customers?

Anyone and everyone! From big business to small business to the person that only ships occasional packages to their families, or returns a catalog or internet purchase.

Will I need employees?

Yes. To implement a good marketing campaign you will need to be out meeting with your customer base. A good axiom is “you can’t grow your business from behind your own counter”.

How much working capital will I need?

That will depend on your situation. We will work with you to determine the amount you should have. Some considerations include your personal living expenses, advertising budgets, and other start up expenses.

What kind of training and support will I receive?

Training is a three week program, the training schedule will be as follows. Three weeks before opening you will spend the week in an existing store. Two weeks before opening you will be at your location making sure everything is ready and all products and equipment has been delivered. The week before opening will be used for training and setup. The first week open, training continues as well as hands-on with customers.

Support will be handled on many levels. Your trainer will be there to help you all you need to do is call. You also have access to corporate through a toll free number as well as our store owner network.

Our training system is a little different from most others in our industry as all of our trainers are current or former store owners.

How much money can I make?

This will depend on you. How ambitious and outgoing you are. How aggressively you market your store. Most importantly, your ability to consistently provide world class customer service.

How much square footage will I need?

We have seen stores as small as 600 sq ft, and as large as 3500 sq ft. We find that 1000 to 1500 sq ft allow us to adequately set up a good floor plan.

Do I receive assistance in store layout?

Absolutely! We will go over the layout with you and help you set up the best option for your available space.

How do I find the right location?

You need to look for high traffic areas, with easy access and convenient parking. We will assist you in site location and lease negotiations.

How long does it take to get my store open?

After finalizing leases and agreements, it should take approximately 4 to 6 weeks, depending on your build-out, to get everything ordered and delivered. Setup and training will begin at that time.

What sets Total Choice Shipping apart from other mail & business service centers?

First, we are not a franchise. THAT MEANS NO ROYALTIES EVER! Second, our network of store owners are an invaluable resource that is available to you. These people have already been where you will be, and have the answers that you may have questions to. Third, and most importantly, CHOICES!

May I open multiple stores?

Yes. We actually encourage successful store owners to look in to expanding. We feel the most important key to our success is successful store owners. While we are always looking for new and aggressive store owners, we would be foolish if we didn’t look to our current roster of proven owners. With this in mind we even have special pricing for additional stores.

Is my territory protected?

Yes and no. While there is no formal protected territory, we feel an obligation to our local store owners to inform them of an interest in opening a store in their immediate area, and to allow the current store owner first right of refusal. We most definitely will not over-populate any market.

What are the next steps to becoming a Total Choice Shipping owner?

1. Complete and return the confidential application.

2. After we receive your application we will contact you to schedule a meeting and provide more details on the Total Choice Shipping opportunity.

3. If you are approved we will begin site selection and lease negotiations. You are then well on your way to becoming a Total Choice Shipping Mail & Business Services Center.